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Expert and professional service!
Great experience. I scheduled an oil change, my advisor Aaron was kind and helpful. I was able to sit in the waiting room and work while my car was getting worked on.
My review of Chris Whitak is five stars. The tech that handled my repairs also five stars. My review of Honda and the handling of the issues my vehicle came in for is a one. I would like somone from management to contact me. I would like an explanation as to why the repairs on my car were not cover by Honda, when they know there have been multiple reports of the engine issues I'm having. The issues being so severe that there are class action lawsuits. Also why was I sold a warranty at the time of purchase that wouldn't cover said issues because the warranty company also knows of these issues? Why am I as the consumer being asked to provide proof of general upkeep when Ohio law states otherwise? I'm very upset that my car only has 60,00 miles on it and I'm still paying on it and it's basically trash.
Outstanding service, friendly, informative, and very supportive.
They always do good work. Just a little bit expensive.
Amazing service!! Always great!
It’s a pleasure to visit Germane Honda again. Steve is a jewel of sales person. Great service, very professional. I’m his repeat customer . I would recommend Steve and Germane Honda to everyone. No haggling, just tell “ STEVE” get me the best numbers and that’s it
Mr. Zimmer did an excellent job. He explained what needed to be done, how long it would take, kept me informed what was going on, and explained very well what was done.
Excellent experience. Ask for Kevin!
Aaron, service consultant, and F Perez, certified technician, took great care of my 2002 Toyota Tundra. Customer service from entering until exiting the building was exemplary! I like the details provided in the multipoint inspection form - it very clearly tells me the status of fluids, tires, and future recommended services.
Easy oil change today. Scheduled an appointment online the day before. Quick in and out.
Aaron was nice and looked for discounts he applied for me.
Phenomenal experience, Aaron, Justin, and Seth all had me well taken care of. I will definitely be returning in the future!