Brandon was great at helping us choose exactly the right van for our needs! Staff was very friendly and helpful!
Luke was phenomenal! He was very professional and provided excellent service and overview for the vehicle I purchased. Thank you Luke. Enjoyed having you as my salesperson.
Unbelievable, Outstanding Service from the minute I walked in!! I purchased a used Chevy truck from Germain Honda along with an extended warranty. I had some issues so I took it to 2 different Chevy dealerships, thinking since it’s a Chevy, right. I won’t mention Jeff Schmidt’s name, but it was horrible service and I believe they made my truck worse, and I had to pay out of pocket because they said my warranty didn’t cover the issues. Eddie Sorrell listened to what I was dealing with , told me I should have brought it to them in the first place since I am THEIR CUSTOMER, Chevy or not. He handed me off to Ryan Banks who would be handling my service. Outstanding communication from Ryan keeping me updated on everything going on. Long story short, they repaired my truck to 💯 percent and was able to get it covered through my warranty! There was 1 pretty expensive part that warranty would not cover, and Ryan said we are taking care of that for you ourselves. You are our customer and we will cover the expenses to make it right! How awesome is that!! With the amount of money I was looking at for repairs, these 2 Gentleman were a true Blessing for me. Eddie and Ryan, thank you again so much for going above & beyond 🙏. Highly recommend Germain Honda from sales to service 1000% 👍.
Always have good business with Germain Honda you can't beat there service.
Service was wonderful! Nick took care of all my needs. Highly satisfied with my experience!
Excellent follow through on extended warranty service.
Alex in Service Dept. was most helpful!
I had a bad experience but the service manager followed up with me and made it right. I appreciate that he cared about my problems and made it right. I will continue to be a customer because of the way he handled my bad experience. Thank you.
Quick and easy
Great experience and Ray did an awesome job 😊
This time I had a wondeful experience. Recall was taken care off in less than two hours. Alex was very professional, friendly, and helpful. I highly recommend this honda location.
Great service all around
Service included follow-up inspection of engine, after work was performed on the engine, and an oil change after 1000 miles, as well as checking for any oil leakage. The entire process only took approximately 1 hour.